Legal Information
General conditions governing the use of our website and the provision of our logistics services
Last updated: July 2026
These terms and conditions (hereinafter the "Terms") set out the rules applicable to the use of the website www.nopatradingsolutions.com (hereinafter the "Website") and the general conditions under which NOPA Trading & Solutions (hereinafter "NOPA") provides its logistics services to its business customers (small and medium-sized enterprises and other companies).
Any use of the Website and any order for services implies full and unconditional acceptance of these Terms. Specific conditions, set out in quotations and service agreements, may supplement or derogate from these Terms.
NOPA Trading & Solutions
Registered office: 2 Impasse Jules Ferry, 28110 Lucé, France
SIRET: [to be completed] — Trade register (RCS): [to be completed] — Intra-community VAT: [to be completed]
E-mail: contact@nopatradingsolutions.com
NOPA offers comprehensive support in international logistics, including in particular:
NOPA acts as a transport organizer and consultant; it relies on a network of selected carriers, freight forwarders and partners for the physical execution of transport operations.
All services are subject to a prior quotation, drawn up free of charge on the basis of the information provided by the customer (nature of the goods, dimensions, weight, route, expected services). The quotation specifies the scope of the services, the prices and any specific applicable conditions.
The order becomes firm and final upon the customer's written acceptance of the quotation (signature, confirmation by e-mail or any other agreed means). Any inaccurate or incomplete information provided by the customer may result in a revision of the price or the deadlines.
Prices are expressed in euros, exclusive of taxes, duties and any additional charges (customs duties, import taxes, fuel surcharges, storage costs, etc.) unless otherwise stated in the quotation. They are valid for the period indicated on the quotation.
Unless otherwise agreed, invoices are payable upon receipt. Any late payment may give rise, in accordance with applicable French commercial law, to late-payment penalties and a fixed recovery indemnity of 40 euros.
NOPA undertakes to perform its services with professionalism, diligence and transparency, in accordance with industry best practices. NOPA is bound by an obligation of means: it implements all reasonable means to achieve the expected results, but cannot guarantee carriers' transit times, decisions of customs authorities or the contingencies of international transport.
NOPA's liability is limited to direct and foreseeable damage resulting from a proven fault in the performance of its services. In any event, it is limited, per shipment and per event, to the compensation ceilings provided for by the international conventions and standard contracts applicable to the mode of transport concerned (in particular the CMR Convention for road, the Montreal Convention for air, and the Hague-Visby Rules for sea transport).
NOPA shall not be liable for indirect damage (operating losses, loss of market, commercial or reputational damage), for the consequences of incorrect information provided by the customer, or for events of force majeure.
Unless instructed in writing by the customer, no "ad valorem" insurance is taken out by NOPA. Customers are advised to take out insurance covering the actual value of their goods. Upon request, NOPA can arrange cargo insurance on the customer's behalf, the conditions and cost of which are specified in the quotation. For further details, see our Insurance and security page.
Any reservation concerning the condition or number of goods delivered must be made within the statutory time limits applicable to the mode of transport concerned (for example, reasoned written reservations upon delivery and confirmation within the legal deadlines). NOPA assists its customers in preparing claim files and following up disputes with carriers.
Neither party shall be held liable for a failure to perform its obligations resulting from an event of force majeure within the meaning of Article 1218 of the French Civil Code, including in particular: armed conflicts, strikes, epidemics, border or port closures, administrative decisions, natural disasters, or major disruptions to international transport chains.
All elements of the Website (texts, images, logos, graphic design, downloadable documents) are protected by intellectual property law and remain the exclusive property of NOPA or its partners. Any reproduction, representation or exploitation, in whole or in part, without prior written authorization is prohibited.
Personal data collected via the Website or in the course of the business relationship is processed in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act. For more information, see our Privacy policy.
NOPA reserves the right to amend these Terms at any time. The applicable conditions are those in force on the date the customer accepts the quotation or, for the use of the Website, those published on the date of consultation.
These Terms are governed by French law, subject to the mandatory international conventions applicable to transport operations. Failing amicable resolution, any dispute shall fall within the exclusive jurisdiction of the courts of the place where NOPA's registered office is located, including in the event of summary proceedings, third-party claims or multiple defendants.
For any question relating to these Terms, please write to us at: contact@nopatradingsolutions.com.
